Privacy Policy

LAST UPDATED:  12th June 2026

Introduction

URHIRED (“URHIRED”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:

  • Visit our website at https://urhired.com.au
  • Apply for jobs through us
  • Submit your resume or employment information
  • Register for our newsletter
  • Purchase products or services
  • Engage us for recruitment, coaching, resume writing, interview coaching, or career support services
  • Contact us by email, telephone, social media, or online forms

We aim to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website or using our services, you consent to the collection, use, storage, and disclosure of your personal information as described in this Privacy Policy.

Who we are

URHIRED is a recruitment, career coaching, resume writing, interview coaching, training, and content publishing business operating in Australia.

Website:

https://urhired.com.au

Email:

amanda@urhired.com.au

Phone:

0406 536 256

Postal address:

8/8 Merchants Parade, Town of Seaside, Marcoola, QLD 4564 AUSTRALIA

The information we collect

The types of personal information we collect depend on how you interact with us.

Information you provide directly

We may collect:

  • Full name
  • Email address
  • Telephone number
  • Postal address
  • Employment history
  • Qualifications and certifications
  • Skills and competencies
  • Salary information and expectations
  • Career preferences
  • References
  • Resume or CV information
  • Cover letters
  • LinkedIn profile information
  • Interview responses
  • Coaching information
  • Career goals
  • Feedback and survey responses
  • Payment information (where applicable)


Recruitment information

When you apply for a job, submit a resume, or register interest in future opportunities, we may collect:

  • Resume/CV
  • Cover letter
  • Employment history
  • Education records
  • Professional licences
  • Certifications
  • Reference details
  • Interview notes
  • Assessment outcomes
  • Background information voluntarily supplied by you
  • Job preferences
  • Salary expectations
  • Communications relating to your application


Information collected automatically

When you visit our website, we may automatically collect:

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Referral source
  • Pages visited
  • Time spent on pages
  • Location data (where available)
  • Website interaction data
  • Cookie information

Sensitive information

In some circumstances we may collect sensitive information where it is reasonably necessary for recruitment or employment-related purposes and where permitted by law.

Examples may include:

  • Professional memberships
  • Working rights and visa information
  • Criminal history checks
  • Health information voluntarily provided by you
  • Diversity and inclusion information where relevant to recruitment processes

We will only collect sensitive information with your consent or where otherwise permitted by law.

Recruitment and job applications

If you apply for a position through URHIRED or submit your resume for consideration, we may use your information to:

  • Assess your suitability for current opportunities
  • Assess your suitability for future opportunities
  • Conduct recruitment activities
  • Verify employment history and qualifications
  • Contact referees where authorised
  • Communicate with prospective employers
  • Maintain candidate records
  • Comply with legal and regulatory obligations
By submitting an application, you acknowledge that we may retain your information within our recruitment systems and talent database in accordance with this Privacy Policy

Candidate database and talent pool

URHIRED maintains a candidate database and talent pool.

When you submit your resume, apply for a role, register your interest in future opportunities, or otherwise engage with our recruitment services, your information may be stored in our recruitment systems.

This enables us to:

  • Match you with future opportunities
  • Contact you regarding suitable positions
  • Maintain records of previous applications
  • Improve our recruitment services
  • Meet compliance obligations

You may request removal from our database at any time by contacting us.

Information we obtain from other sources

We may collect information about you from:

  • LinkedIn
  • Professional networking platforms
  • Referees
  • Former employers
  • Recruitment software providers
  • Publicly available sources
  • Professional associations
  • Government or regulatory databases where legally permitted

Any information collected from third parties will be handled in accordance with this Privacy Policy.

Use of artificial intelligence (AI)

URHIRED may use artificial intelligence (AI) tools and automated technologies to assist in delivering services.

Examples include:

  • Resume analysis
  • Candidate matching
  • Recruitment administration
  • Content creation
  • Career coaching support materials
  • Website optimisation
  • Customer service support
  • Marketing analysis

These technologies are used to support our team and improve efficiency.

AI tools do not replace professional judgment or human decision-making in recruitment, coaching, resume writing, or hiring recommendations.

Where personal information is processed using AI-enabled systems, we take reasonable steps to ensure appropriate security and privacy protections are maintained.

How we use your information

We may use personal information to:

  • Provide recruitment services
  • Present candidate profiles to employers
  • Match candidates with vacancies
  • Deliver coaching services
  • Deliver resume writing services
  • Deliver training programs and courses
  • Provide customer support
  • Process enquiries
  • Improve our website and services
  • Conduct research and analytics
  • Send newsletters and communications
  • Promote products and services
  • Comply with legal obligations
  • Protect our business and users

Resume writing and career coaching services

If you engage URHIRED for:

  • Resume writing
  • Cover letter writing
  • LinkedIn profile development
  • Interview coaching
  • Career coaching
  • Application support
  • Training services

We may collect and retain documents and information necessary to provide those services.

This may include:

  • Existing resumes
  • Cover letters
  • Career history
  • Coaching notes
  • LinkedIn profiles
  • Assessment information
  • Email correspondence
  • Supporting documents

We may retain this information for quality assurance, future updates, record keeping, ongoing client support, and legal compliance.

Marketing communications and newsletter subscriptions

If you subscribe to our newsletter, download resources, complete forms, register for events, purchase products, or otherwise provide your contact information, we may send you:

  • Newsletter content
  • Career advice
  • Recruitment insights
  • Product updates
  • Event invitations
  • Educational content
  • Marketing communications

You may unsubscribe at any time using the unsubscribe link provided in our emails.

Email tracking and analytics

We use Kit (formerly ConvertKit) and Kajabi to manage email marketing and newsletter communications.

Kit and/or Kajabi may collect information including:

  • Email opens
  • Link clicks
  • Subscription activity
  • Device information
  • Browser information
  • Engagement history

This information helps us understand audience interests and improve our content and communications.

For information about how Kit and Kajabi handle personal information, please review Kit’s Privacy Policy and Kajabi's Privacy Policy.

Cookies

Our website uses cookies and similar technologies.

Cookies may be used to:

  • Remember user preferences
  • Improve website functionality
  • Analyse website traffic
  • Monitor website performance
  • Personalise content
  • Support advertising and marketing activities

You may disable cookies through your browser settings, although this may affect website functionality.

Advertising and tracking technologies

We may use third-party advertising and analytics tools, including:

  • Google Analytics
  • Google Ads
  • Google Tag Manager
  • Meta Pixel
  • LinkedIn Insight Tag
  • YouTube
  • Other marketing and analytics platforms

These services may collect information about your interactions with our website and marketing activities.

Comments

When visitors leave comments on the website, we collect the information shown in the comment form together with the visitor’s IP address and browser information to assist with spam detection and website security.

An anonymised hash generated from your email address may be provided to the Gravatar service.

After approval, your profile image may be publicly displayed alongside your comment.

Media uploads

If you upload images or files to our website, you should avoid including embedded location information (EXIF GPS data).

Visitors may be able to download and extract location data from publicly accessible images.

Embedded Content From Other Websites

Articles and pages on our website may contain embedded content including:

  • Videos
  • Images
  • Social media posts
  • Forms
  • Articles

Embedded content behaves in the same manner as if you visited the third-party website directly.

Those third-party websites may collect information about you, use cookies, and monitor your interaction with their content.

Disclosure of personal information

We may disclose your information to:

  • Prospective employers
  • Clients seeking candidates
  • Recruitment software providers
  • Cloud hosting providers
  • Website developers
  • IT service providers
  • Email marketing platforms
  • Analytics providers
  • Professional advisers
  • Legal advisers
  • Accountants
  • Government agencies
  • Regulatory bodies
  • Law enforcement agencies where required

We do not sell personal information to third parties.

Overseas disclosure

Some of our service providers may store or process information outside Australia.

Countries may include:

  • United States
  • United Kingdom
  • Canada
  • New Zealand
  • European Union member states

By using our services, you acknowledge that your information may be transferred internationally.

We take reasonable steps to ensure overseas providers maintain appropriate privacy and security standards.

Data security

We take reasonable technical, administrative, and organisational measures to protect personal information from:

  • Unauthorised access
  • Misuse
  • Interference
  • Loss
  • Modification
  • Disclosure

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data breaches

If a data breach occurs that is likely to result in serious harm, we will take steps required under applicable Australian law, including notifying affected individuals and relevant authorities where required.

How long we retain information

We retain personal information only for as long as reasonably necessary to:

  • Provide services
  • Maintain recruitment records
  • Meet legal obligations
  • Resolve disputes
  • Protect our legal interests

Candidate resumes, application records, interview notes, assessment results, and related recruitment information may be retained for up to seven (7) years from the date of our last meaningful interaction with you.

This allows us to:

  • Consider you for future opportunities
  • Maintain recruitment records
  • Respond to enquiries
  • Meet compliance obligations

You may request removal of your information from our recruitment database at any time.

We may retain information where required for legal, regulatory, security, or legitimate business purposes.

Comments and associated metadata may be retained indefinitely.

Your rights

Subject to applicable laws, you may request:

  • Access to personal information we hold
  • Correction of inaccurate information
  • Removal from our candidate database
  • Deletion of personal information where appropriate
  • Withdrawal of consent
  • Unsubscription from marketing communications

To exercise these rights, please contact us using the details below.

Children’s privacy

Our services are intended primarily for adults and individuals seeking employment or career-related services.

We do not knowingly collect personal information from children under 16 years of age.

Links to other websites

Our website may contain links to external websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any websites they visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any revised version will be published on this page and will take effect immediately upon publication unless otherwise stated.

Contact us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, request removal from our candidate database, or make a privacy complaint, please contact us:

URHIRED

Website: https://urhired.com.au

Email: amanda@urhired.com.au

Phone: 0406 536 256

Postal Address: 8/8 Merchants Parade, Town of Seaside, Marcoola, QLD 4564 AUSTRALIA

We will endeavour to respond to privacy-related enquiries within a reasonable timeframe.

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